Events Calendar

Events Calendar

C3SC Training: Techniques for Managing Challenging Situations
Thursday 13 September 2018, 10:00am - 04:00pm

The course aims to provide participants with tools and approaches to positively resolve conflict situations in the work place. This course will help you to manage conflict at work and learn new behaviours and strategies to help resolve conflict situations.

By the end of the session, participants will be able to:

  • recognise when and why conflict occurs
  • explore the dangers and opportunities in conflict situations and identify our personal responses to conflict
  • understand the importance of effective communication skills and techniques for behaving assertively
  • develop strategies for successful conflict resolution

Ideal for: Trustees, board members, committee members and staff of voluntary organisations in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.

Location C3SC Office, Third Floor, Baltic House, Mount Stuart Square, Cardiff, CF10 5FH