On this page you will find details of training courses for you and your organisation. Simply follow the links below.


All C3SC training takes place at our offices in Baltic House, Mount Stuart Square, Cardiff Bay, CF10 5FH, unless stated otherwise.


Volunteer Recruitment, Selection and Induction

Wednesday 12th September from 10am to 4pm

Attracting volunteers can be a challenge. Attracting a broad diversity of volunteers can be an even greater challenge. The course will help you to plan recruitment and to think about materials and approaches that will reach the volunteers you want. It looks at different steps in the recruitment process, including ‘vetting’, interviewing, and matching volunteers to volunteer roles.

As an organisation you will need to gather basic information from a new volunteer and the implications of the Data Protection Act are highlighted. Volunteers also need information, in order to contribute effectively and the requirements of an effective induction are considered.

By the end of the session, you will:

  • be familiar with a range of methods to attract a diversity of volunteers
  • recognise ‘selection’ as a two-way process and be familiar with a range of selection tools
  • understand the use of vetting procedures including DBS checks, and recognise their limitations
  • understand the purpose and nature of a) volunteer agreements and b) volunteer induction
  • recognise potential uses and abuses of volunteers’ personal information
  • recognise ways in which volunteering can be made more accessible to all

Ideal for:those responsible for the management of volunteers and volunteer programmes in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Techniques for Managing Challenging Situations - FULLY BOOKED

Thursday 13th September from 10am to 4pm

The course aims to provide participants with tools and approaches to positively resolve conflict situations in the work place. This course will help you to manage conflict at work and learn new behaviours and strategies to help resolve conflict situations.

By the end of the session, participants will be able to:

  • recognise when and why conflict occurs
  • explore the dangers and opportunities in conflict situations and identify our personal responses to conflict
  • understand the importance of effective communication skills and techniques for behaving assertively
  • develop strategies for successful conflict resolution

Ideal for: Trustees, board members, committee members and staff of voluntary organisations in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Budgeting for Projects

Tuesday 18th September from 9.30am to 1.30pm

The aim of the course is to provide participants with the knowledge, skills and confidence to manage a budget for the duration of their project.  It will teach you how to monitor the project’s budget at different points in time to support and inform the management and finance team, and Board members in decision making. You will also practice reporting back on how you have spent the funds against the planned budget. 

By the end of the course, participants will be able to:

  • plan a budget based on a project specification
  • prepare a budget for the duration of their project
  • monitor the budget to evaluate performance and support decision making
  • report back to the funder based on their budget

Ideal for: those with little to no experience in managing or monitoring a budget. You could be a trustee needing to evaluate your organisation’s budget sheet; or a staff/volunteer looking to develop your skills and confidence in a current or new role.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Governing your Organisation

Tuesday 25th September from 10am to 4pm

This course aims to enable participants to understand good governance and the systems by which organisations are run. Governance is the systems and processes which ensure the overall direction, effectiveness, supervision and accountability of your organisation – it is crucial for the effective management of any third sector organisation.

On this course you will explore the principles of good governance, consider how your organisation measures up to them, and explore the systems and the codes of practice you need to put in place to demonstrate you are a good and effective voluntary organisation.

By the end of the session, participants will:

  • explore the concept and principles of governance
  • understand the purpose and uses of your ‘governing instrument’ (your constitution or rules)
  • understand the difference between governance and management
  • have an overview of good practice in trustee recruitment
  • have considered the Trustee’s relationship with paid staff including the Chief Officer
  • explore the importance of Nolan principles and Trustee codes of conduct
  • understand the roles of Sub-committees and executive committees
  • understand the role of AGMs and other membership meetings

Ideal for: Trustees, potential trustees and staff working with them

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Annual Return

Thursday 27th September from 10am to 4pm

During this course participants will:

  • Understand the concept of financial management and controls
  • Be able to implement simple management techniques and controls within their organisation
  • Be able to produce appropriate reports for their governing body
  • Feel confident in ensuring their organisation works to good practice standards
  • Know where to go for further information and support.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.

 


Working with Outcomes

Tuesday 9th October from 9.30am to 1.30pm

In today’s economic climate understanding and demonstrating your impact will not only help you build good working relationships with funders but can also help you improve your planning mechanisms resulting in more effective service delivery. This training course will introduce you to the steps involved in planning, managing and developing an outcomes approach to your work.

By the end of the session, participants will be able to:

  • understand the benefits of using an outcomes approach and how it relates to their work
  • identify and describe the activity, results and difference that their work will make
  • design and implement a monitoring and evaluation system for gathering and analysing information

Ideal for: This introductory course is intended for those new to working with outcomes and monitoring and evaluation systems. It is NOT suitable for experienced evaluation practitioners.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Being a Trustee

Tuesday 16th October from 10am to 4pm

This course aims to enable participants to understand the duties and responsibilities of being a trustee and what it means in practice. Being a trustee is a responsible voluntary role and one that comes with duties and responsibilities. This course will take you through the legal responsibilities you have when you are a trustee as well as your role and the responsibilities you have towards your organisation.

By the end of the session, participants will be able to:

  • understand what it means to be a trustee, who can be one and what roles and responsibilities trustees may have
  • appreciate what trustees can be liable for, and know how to limit potential risks
  • understand the principles of good governance, the roles of specific officers, and the difference between a trustee board and its subcommittees
  • have an overview of what is needed for effective trustee recruitment and induction

Ideal for: individuals who are new to the role of trustee, or who are considering taking up this role within a charity

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Monitoring and Evaluating your Organisation

Thursday 18th October from 9.30am to 1.30pm

The session will look at why organisations need to monitor and evaluate their work, who needs this information and how to put an evaluation framework in place which will help you report on your organisation’s achievements.

  • What can be measured
  • The different methods of measurement
  • How to design a simple monitoring and evaluation system

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


First Aid - FREE 2hr Training

Tuesday 13th November from 10am to 12pm

The syllabus for the 2 hour session is as follows:

  • Primary Survey
  • Calling for an ambulance
  • Recovery position
  • Choking
  • CPR

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Planning and Writing Successful Funding Bids

Tuesday 20th November from 10am to 4pm

The funding environment is becoming more and more competitive, with most funders receiving thousands of requests for support each year. It is therefore vital that your funding bids stand out from the crowd. This training course will help you learn how to improve your funding bids by adopting a structured approach to the planning and writing of your future applications.

  • Understand the current funding climate in Wales and its impact on funders
  • Review your current approach of developing a bid
  • Apply new tools and techniques to give your bids a winning ‘edge’
  • understand and meet the expectations of funder

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Managing Risk

Thursday 22nd November form 10am to 4pm

This course will provide you with the information, tools and a framework for setting up and implementing a risk management system for your organisation. It will take you through a practical approach to risk management, and will explore how you can analyse and manage risk using tried and tested systems.

Attending this course will enable you to:

  • Have improved awareness of risks, their likely impact and the importance of taking proactive action
  • Understand how to introduce a risk framework using tools and techniques to assess, evaluate and manage risk

 

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Monitoring and Evaluating your Organisation

Tuesday 22nd January from 9.30am to 1.30pm

The session will look at why organisations need to monitor and evaluate their work, who needs this information and how to put an evaluation framework in place which will help you report on your organisation’s achievements.

  • What can be measured
  • The different methods of measurement
  • How to design a simple monitoring and evaluation system

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Business and Strategic Planning

Tuesday 29th January from 10am to 4pm

This course will help organisations understand the importance and benefits of long-term planning and provide them with practical resources to plan more effectively within their own organisations.

  • Understand the difference between business and strategic planning
  • Understand the purpose of business and strategic plans and why every organisation needs one
  • Appreciate the benefits of the planning process
  • Be able to develop comprehensive business and strategic plans

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Accounting Basics

Tuesday 5th February from 10am to 4pm

This introductory course is interactive and gives you the opportunity to work through practical examples and ask questions relating to implementation within your organisation.

  • Understand basic accounting terms and concepts
  • Set up and maintain a simple bookkeeping system
  • Establish a petty cash system
  • Use the system to produce basic financial reports
  • Understand the legal requirements for reporting in relation to your organisation

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Skills to Participate - Community Engagement

Thursday 7th February from 10am to 4pm

Community development involves the active participation of individuals in their own community. 
This course will help you to consider the barriers to participation that people may face, and look at ways to overcome these. You will also examine  skills needed for effective facilitation of participation.

  • Consider power relationships in communities and their impact on community members
  • Look at the varying levels of participation in community work, and when each is appropriate
  • Identify barriers and incentives to participation, including strategies for overcoming the barriers
  • Look at our own speaking and listening skills

Ideal for: voluntary sector representatives involved in encouraging participation by community members in community groups.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


First Aid: Emergency Life Support

Tuesday 12th February from 9.30am to 1.45pm

The course covers:

  • Bleeding – Severe
  • Chest pains
  • Choking
  • Communication and casualty care
  • Primary Survey
  • Resuscitation
  • Unconscious casualty
  • Shock

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Monitoring and Evaluating your Organisation

Thursday 14th February from 9.30am to 1.30pm

The session will look at why organisations need to monitor and evaluate their work, who needs this information and how to put an evaluation framework in place which will help you report on your organisation’s achievements.

  • What can be measured
  • The different methods of measurement
  • How to design a simple monitoring and evaluation system

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Planning and Writing Successful Funding Bids

Tuesday 19th February from 10am to 4pm

The funding environment is becoming more and more competitive, with most funders receiving thousands of requests for support each year. It is therefore vital that your funding bids stand out from the crowd. This training course will help you learn how to improve your funding bids by adopting a structured approach to the planning and writing of your future applications.

  • Understand the current funding climate in Wales and its impact on funders
  • Review your current approach of developing a bid
  • Apply new tools and techniques to give your bids a winning ‘edge’
  • understand and meet the expectations of funders

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.

 

Getting the Best from your Volunteers

Tuesday 26th February from 10am to 4pm

Understanding volunteers’ motivation is key to maintaining their positive involvement. The course looks at what motivates and de-motivates, and how to give appropriate recognition and opportunities for personal development. Different ways of offering support and supervision to volunteers are explored, recognising that some volunteers require more of these than others. We also look at some difficult scenarios, analysing what has gone wrong and what could be done for the best outcome.

By the end of the session, participants will:

  • understand what motivates and de-motivates volunteers
  • understand good practice in relation to support and supervision
  • recognise and be able to manage a variety of difficult situations
  • know when and how to terminate a volunteering relationship
  • be able to assess needs for training and development and recognise different ways of meeting these
  • know how to give appropriate recognition to volunteers

Ideal for: those responsible for the management of volunteers and volunteer programmes in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Price of training (unless indicated otherwise):

C3SC or CVC organisational member with annual income below £25,000: FREE

C3SC or CVC organisational member with annual income of £25,000 or above: £20 half day; £40 full day

Individual member: £20 half day; £40 full day

Non-member voluntary organisation: £40 half day; £80 full day

Statutory organisation: £60 half day; £120 full day

* C3SC charges a fee for courses delivered by an external training provider to enable us to cover our costs.

Please note: there will be a standard charge of £20 for any cancellations made less than 5 working days before the course date. Cancellations made within 3 working days of the course will incur the full charge (or a minimum of £20). Participants who have booked but do not attend a training course without first notifying C3SC will also incur the full charge. See above for details of fees.


To book your place, please complete the online training booking form or download a booking form from the website. Alternatively, call us on (029) 2048 5722 or email This email address is being protected from spambots. You need JavaScript enabled to view it. - please have your C3SC membership number at hand when you contact us.

C3SC can also offer bespoke training. Please get in touch to find out more.


Is your organisation looking for current funding opportunities? Then visit our popular page at www.c3sc.org.uk/support/funding/current-funding


Safeguarding training (run by Cardiff Council)

- email SCWDP at Cardiff Council at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 029 2087 1111