On this page you will find details of training courses for you and your organisation. Simply follow the links below.

First Aid training - as part of Butetown Safety Week  FREE for everyone
Monday 27th March 2017 from 10am to 12 noon

As part of Butetown Safety Week, C3SC and Cardiff Council have arranged for St John’s Ambulance to deliver FREE First Aid training.

The training will cover:

  • Primary Survey
  • Calling for an ambulance
  • Recovery position
  • Choking
  • CPR

Refreshments will be available.

To book, please email Alex Gray at This email address is being protected from spambots. You need JavaScript enabled to view it.

Venue: Butetown Community Centre

 

How to Organise and Run your AGM
Tuesday 4th April 2017 from 10am to 4pm

An Annual General Meeting (AGM) is a formal meeting held once a year and is a legal requirement for those voluntary organisations that have company status. This meeting is also a great opportunity for you to communicate with volunteers, members, staff, funders and other key stakeholders about your key successes. This course will provide you with the formal information relating to how to structure your AGM so that you can get the most out of this annual opportunity to showcase your organisation’s achievements.

By the end of the session, you will:

  • understand the annual cycle of governance
  • understand the requirements for financial accounting and audit
  • understand how to organise and run an AGM

Ideal for: trustees, board members, committee members and staff of voluntary organisations in Wales

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

An Introduction to Online Fundraising and Planning an Online Appeal  FREE for everyone 
Wednesday 5th April 2017 from 1.30-5pm  FULLY BOOKED

Following on from the success of the two recent Localgiving Funding Surgeries at C3SC, we are delighted that Localgiving Development Officer Lauren Swain is returning to deliver this free training.

The course will look at how online fundraising can help your organisation become less dependent on grants, giving you the tools and freedom to raise funds from individuals who care about your cause. We will look at the essentials of online fundraising and how Localgiving can help you make the most of this potential income.

We will explore the following topics:

  • Why you should be fundraising online
  • What Localgiving offers: Gift Aid, appeal and fundraising pages, match fund campaigns
  • Tips for effectively communicating your work
  • Segmenting your donor base
  • Asking supporters to fundraise for your cause - inspiring online fundraisers
  • Creating an appeal
  • Promoting your appeal
  • The importance of planning your fundraising year

The course is suitable for third sector organisations interested in using an online fundraising platform.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Developing your Newsletter  NEW
Thursday 6th April 2017 from 9.30am to 1.30pm

This course outlines how to develop a newsletter for your organisation.

You will:

  • Explore what makes a good newsletter and consider its key elements
  • Look at tips and techniques for designing a newsletter
  • Explore a variety of approaches for producing a newsletter
  • Identify target audiences and how to tailor the newsletter accordingly

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Planning and Writing Successful Funding Bids
Wednesday 26th April 2017 from 10am to 4pm

The funding environment is becoming more and more competitive with most funders receiving thousands of requests for support each year. It is therefore vital that your funding bids stand out from the crowd! This training course will help you learn how to improve your funding bids by adopting a structured approach to the planning and writing of your future applications.

By the end of the course, you will be able to:

  • understand the current funding climate in Wales and its impact on funders
  • review your current approach of developing a bid
  • apply new tools and techniques to give their bids a winning ‘edge’
  • understand and meet the expectations of funders

Ideal for: experienced bid writers wanting to further develop their knowledge and skills to produce compelling funding bids. It is NOT suitable for those with little or no previous experience of grant funding.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Monitoring and Evaluating
Thursday 27th April 2017 from 9.30am to 1.30pm

The session will look at why organisations need to monitor and evaluate their work, who needs this information and how to put an evaluation framework in place that will help you report on your organisation’s achievements.

By the end of the session, you will understand:

  • what can be measured
  • the different methods of measurement
  • how to design a simple monitoring and evaluation system

Ideal for: organisations or community groups who want to develop monitoring and evaluation systems

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Staff Development in your Organisation
Tuesday 2nd May 2017 from 9.30am to 1.30pm

If you are responsible for planning staff learning in your organisation you need to know how to do it systematically, both to help the organisation achieve its goals and to help individuals to develop their skills and knowledge. This course will provide you with a framework for planning staff development in an effective and efficient way.

By the end of this session, you will:

  • be able to undertake a training needs analysis
  • know how to develop a training plan
  • understand the different approaches to address training and development
  • recognise the importance of evaluating training

Ideal for: those working in voluntary organisations who have responsibility for line managing and supervising staff.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Taking Minutes
Wednesday 3rd May 2017 from 9.30am to 1.30pm

Holding meetings is the most common way we have for starting and developing work plans within our organisations, but given the amount of time we spend of meetings, they need to be run effectively and efficiently. This training course will take you through the basics of good meeting planning and management, from setting agendas to taking accurate minutes.

By the end of the session, you will:

  • understand why meetings are needed, what makes a good meeting, the need for minutes and accuracy of reporting
  • understand the planning of an agenda and the preparation required
  • explore practical tips and useful words for producing good minutes
  • consider the blocks to participation

Ideal for: anybody who is new to the role of taking meeting minutes or notes, or who would like to refresh their skills.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Community Engagement
Tuesday 9th May 2017 from 10am to 4pm

Community development involves the active participation of individuals in their own community. This course will help you to consider the barriers to participation that people may face, and look at ways to overcome these. You will also examine skills needed for effective facilitation of participation.

By the end of the session, you will:

  • Consider power relationships in communities and their impact on community members
  • Look at the varying levels of participation in community work, and when each is appropriate
  • Identify barriers and incentives to participation, including strategies for overcoming the barriers
  • Consider the positives and negatives of networking
  • Identify pitfalls in community meetings and the role of the community development worker in facilitating the group through these
  • Look at our own speaking and listening skills

Ideal for: voluntary sector representatives involved in encouraging participation by community members in community groups.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Substance Misuse Awareness
Wednesday 10th May 2017 from 10am to 4pm

This course is delivered by people with personal experience of addiction, treatment and recovery. It is intended to benefit any staff or volunteers who may come into contact with individuals who have the potential to misuse substances, are misusing substances or have misused substances. This course is delivered in partnership with Nu-Hi.

Attending this course will enable you to:

  • Explain what is meant by the term ‘substance misuse’
  • List the reasons why people misuse drugs
  • Identify patterns of behaviour, signs and symptoms of use
  • Name the different categories and effects of drug use (including Lethal Highs)
  • Identity the risks associated with substance misuse
  • List the different referral pathways and support options

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Gaining a Legal Structure (How to Incorporate)
Tuesday 16th May 2017 from 9.30pm to 1.30pm

This course takes you through the different types of incorporated structures available for a voluntary or-ganisation and will provide you with an understanding of the work involved in becoming incorporated.

Attending this course will enable you to:

  • understand what incorporation means for a voluntary organisation
  • explore the different incorporated structures
  • know of the implications of setting up and running an incorporated organisation
  • understand the key components of a Memorandum and Articles of Association

Ideal for: trustees, board members, committee members and staff of voluntary organisations in Wales who are considering becoming an incorporated organisation.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Gift Aid Registration  NEW
Tuesday 23rd May 2017 from 9.30am to 1.30pm

This course aims to provide practical information for participants so that you are able to understand the benefits of income your organisation could generate from Gift Aid and how to go about registering for, and claiming, Gift Aid on donations.

Gift Aid enables charities to reclaim the tax paid on donations from individuals – for every pound your organisation is given you can claim an additional 25 pence from HM Revenue and Customs (HMRC). By building this option into your fundraising strategy you can generate higher levels of unrestricted funding for your organisation. This workshop will look at the process of registering for, and claiming, Gift Aid in five simple steps, and it will also cover recent changes.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Introduction to Volunteering
Thursday 25th May 2017 from 10am to 4pm

Are we clear about what we mean by volunteering... what kind of activities do or don’t constitute volunteering and where are the boundaries? The course explores what motivates people to get involved as volunteers and how organisations can benefit. Volunteers may be unpaid but don’t come ‘free’ and some of the cost implications of a volunteer programme are considered.

This course will:

  • understand the nature and scope of volunteering and how it differs from paid work
  • recognise how and why organisations involve volunteers in their work
  • appreciate the resource implications of involving volunteers

Ideal for: those responsible for the management of volunteers and volunteer programmes in Wales.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

First Aid -  Emergency Life Support  FREE for everyone 
Wednesday 31st May 2017 from 9.30am to 1.45pm

Delivered in partnership with St John’s Ambulance.

The course covers:

  • Bleeding – Severe
  • Chest pains
  • Choking
  • Communication and casualty care
  • Primary Survey
  • Resuscitation
  • Unconscious casualty
  • Shock

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Planning an Event  FREE for everyone 
Tuesday 6th June 2017 from 10am to 4pm

This session aims to prepare you to be confident in organising a small scale community event from initial planning through to implementation and evaluation.

By attending this course, you will be able to:
• Outline and discuss the key stages of the event management process
• Prepare a feasibility study and action plan for your event
• Understand the significance of security and safety issues in event operations
• Demonstrate the ability to propose, plan and theoretically produce an event
• Evaluate an event

This course is delivered in partnership with Cardiff Metropolitan University Widening Access.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Making Assets Work
Wednesday 7th June 2017 from 10am to 4pm

This course is suitable for experienced fundraisers, senior managers or trustees wishing to gain an insight into asset based development and how it can assist their organisation to become financially sustainable. It is increasingly becoming recognised that the community management and ownership of assets can create vibrant and sustainable communities but asset-based development might not be for everyone.

It is not just about the process of developing an asset; it is also concerned with the management of the asset on a day-to-day basis and developing the asset to generate sufficient income to become sustainable.

By the end of the course, you will:

  • understand the advantages and disadvantages of asset-based development
  • decide if asset-based development is an option
  • appreciate the skills required to develop, manage and ensure the long-term sustainability of such ventures
  • explore sources of funding and finance for assets

Ideal for: staff and Board members of frontline voluntary and community organisations with a responsibility for strategic direction and fundraising. The course is suitable for experienced fundraisers wishing to gain an insight into asset-based development and how it can assist their organisation to become financially sustainable.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Chairing Skills
Tuesday 13th June 2017 from 9.30am to 1.30pm

Meetings are one of the key ways in which the work of a voluntary organisation is progressed, so ensuring they are chaired efficiently and professionally is really important. This course will help you to understand how to plan and run effective meetings, whether you are a volunteer or a paid worker.

By the end of the session, you will be able to:

  • identify the role of the chair and consider the knowledge and skills required
  • understand the preparation and planning needed for success
  • identify tools to work towards a successful meeting

Ideal for: individuals who are new to the role of the Chair, or existing Chairs who want to refresh their knowledge.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Accounting Basics
Thursday 15th June 2017 from 10am to 4pm

This is an introductory course for those who wish to learn about setting up simple financial systems within a third sector organisation. This is an interactive course which will give participants the opportunity to work through practical examples and ask questions relating to implementation within their own organisation.

By the end of the course, you should be able to:

  • understand basic accounting terms and concepts
  • set up and maintain a simple bookkeeping system
  • establish a petty cash system
  • use the system to produce basic financial reports
  • understand the legal requirements for reporting in relation to their organisation

Ideal for: This course is for those who either have little or no experience of bookkeeping within an organisation, or who wish to refresh their skills and knowledge

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Planning and Writing Successful Funding Bids
Thursday 22nd June 2017 from 10am to 4pm

The funding environment is becoming more and more competitive with most funders receiving thou-sands of requests for support each year. It is therefore vital that your funding bids stand out from the crowd! This training course will help you learn how to improve your funding bids by adopting a structured approach to the planning and writing of your future applications.

By the end of the course, you will be able to:

  • understand the current funding climate in Wales and its impact on funders
  • review your current approach of developing a bid
  • apply new tools and techniques to give their bids a winning ‘edge’
  • understand and meet the expectations of funders

Ideal for: experienced bid writers wanting to further develop their knowledge and skills to produce com-pelling funding bids. It is NOT suitable for those with little or no previous experience of grant funding.

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH


Demystifying Commissioning
Thursday 29th June 2017 from 10am to 4pm

Understanding the commissioning process is vitally important for third sector organisations who are interested in delivering public services. But the world of commissioning and procurement can at times seem daunting and complex.

This training course aims to explain and clarify the process of commissioning and to help you understand the implications of commissioning and tendering for your organisation.

At the end of the course, you will be able to:

  • understand the commissioning process for social care services
  • assess the areas where third sector providers can be involved
  • understand tendering, and how it fits within the commissioning cycle

Ideal for: staff and trustees within third sector organisations, and will be particularly relevant for organisations with an interest in health and social care

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Preparing a Sustainable Fundraising Strategy
Tuesday 4th July 2017 from 10am to 4pm

How to adopt a structured approach to fundraising. This course will help organisations understand the importance and benefits of adopting a structured approach to fundraising in order to develop a sustainable income base. It will also provide organisations with practical resources to explore the range of funding options available to them.

By the end of the course, you will:

  • understand what a sustainable funding strategy is and why they need one
  • learn how to explore and extend their fundraising options
  • be able to construct a realistic and sustainable fundraising strategy

Ideal for: those new to fundraising or those wishing to gain a further insight into planning fundraising efforts

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH

 

Volunteer Recruitment, Selection and Induction
Wednesday 5th July 2017 from 10am to 4pm

Attracting volunteers can be a challenge. Attracting a broad diversity of volunteers can be an even greater challenge. The course will help you to plan recruitment and to think about materials and approaches that will reach the volunteers you want. It looks at different steps in the recruitment process, including ‘vetting’, interviewing, and matching volunteers to volunteer roles.

As an organisation you will need to gather basic information from a new volunteer and the implications of the Data Protection Act are highlighted. Volunteers also need information, in order to contribute effectively and the requirements of an effective induction are considered.

By the end of the session, you will:

  • be familiar with a range of methods to attract a diversity of volunteers
  • recognise ‘selection’ as a two-way process and be familiar with a range of selection tools
  • understand the use of vetting procedures including DBS checks, and recognise their limitations
  • understand the purpose and nature of a) volunteer agreements and b) volunteer induction
  • recognise potential uses and abuses of volunteers’ personal information
  • recognise ways in which volunteering can be made more accessible to all

Ideal for: those responsible for the management of volunteers and volunteer programmes in Wales

Book online

Venue: C3SC offices, Baltic House, Mount Stuart Square, Cardiff Bay CF10 5FH


Price of training (unless indicated otherwise):

C3SC or CVC member with annual income below £25,000: FREE

C3SC or CVC member with annual income of £25,000 or above: £20 half day; £40 full day

Individual member: £20 half day; £40 full day

Non-member voluntary organisation: £40 half day; £80 full day

Statutory organisation: £60 half day; £120 full day

* C3SC charges a fee for courses delivered by an external training provider to enable us to cover our costs.

Please note: there will be a standard charge of £20 for any cancellations made less than 5 working days before the course date. Cancellations made within 3 working days of the course will incur the full charge (or a minimum of £20). Participants who have booked but do not attend a training course without first notifying C3SC will also incur the full charge. See above for details of fees.


To book your place, please complete the online training booking form or download a booking form from the website. Alternatively, call us on (029) 2048 5722 or email This email address is being protected from spambots. You need JavaScript enabled to view it. - please have your C3SC membership number at hand when you contact us.

C3SC can also offer bespoke training. Please get in touch to find out more.


Is your organisation looking for current funding opportunities? Then visit our popular page at www.c3sc.org.uk/support/funding/current-funding


Safeguarding training (run by Cardiff Council)

- follow the links below (when courses are listed) or email SCWDP at Cardiff Council at This email address is being protected from spambots. You need JavaScript enabled to view it. or call (029) 2078 8428.

Plus: