On this page you will find details of training courses for you and your organisation. Simply follow the links below.


All C3SC training takes place at our offices in Baltic House, Mount Stuart Square, Cardiff Bay, CF10 5FH, unless stated otherwise.


First Aid Training  FULLY BOOKED

Wednesday 20th June from 10am to 12pm FREE for everyone

Delivered in partnership with St John's Ambulance.

This First Aid training will cover:

  • Primary Survey
  • Calling for an ambulance
  • Recovery position
  • Choking
  • CPR

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Working with Outcomes

Tuesday 26th June from 9.30am to 1.30pm

This course aims to provide participants with the knowledge, tools and techniques to use and practice an outcomes approach to the planning, management and on-going development of their work. In today’s economic climate understanding and demonstrating your impact will not only help you build good working relationships with funders but can also help you improve your planning mechanisms resulting in more effective service delivery. This training course will introduce you to the steps involved in planning, managing and developing an outcomes approach to your work.

By the end of the course, participants will be able to:

  • understand the benefits of using an outcomes approach and how it relates to their work
  • identify and describe the activity, results and difference that their work will make
  • design and implement a monitoring and evaluation system for gathering and analysing information

Ideal for: those new to working with outcomes and monitoring and evaluation systems. It is NOT suitable for experienced evaluation practitioners.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Accounting Basics

Thursday 28th June from 10am to 4pm

This course aims to provide participants with all the knowledge and information they need in order to set up a simple financial system for their organisation. This is an introductory course for those who wish to learn about setting up simple financial systems within a third sector organisation. This is an interactive course which will give participants the opportunity to work through practical examples and ask questions relating to implementation within their own organisation.

By the end of the course, participants should be able to:

  • Understand basic accounting terms and concepts
  • Set up and maintain a simple bookkeeping system
  • Establish a petty cash system
  • Use the system to produce basic financial reports
  • Understand the legal requirements for reporting in relation to their organisation

Ideal for: those who either have little or no experience of bookkeeping within an organisation, or who wish to refresh their skills and knowledge.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Volunteer Recruitment, Selection and Induction

Monday 2nd July from 10am to 4pm

Attracting volunteers can be a challenge. Attracting a broad diversity of volunteers can be an even greater challenge. The course will help you to plan recruitment and to think about materials and approaches that will reach the volunteers you want. It looks at different steps in the recruitment process, including ‘vetting’, interviewing, and matching volunteers to volunteer roles.

As an organisation you will need to gather basic information from a new volunteer and the implications of the Data Protection Act are highlighted. Volunteers also need information, in order to contribute effectively and the requirements of an effective induction are considered.

By the end of the session, you will:

  • be familiar with a range of methods to attract a diversity of volunteers
  • recognise ‘selection’ as a two-way process and be familiar with a range of selection tools
  • understand the use of vetting procedures including DBS checks, and recognise their limitations
  • understand the purpose and nature of a) volunteer agreements and b) volunteer induction
  • recognise potential uses and abuses of volunteers’ personal information
  • recognise ways in which volunteering can be made more accessible to all

Ideal for: those responsible for the management of volunteers and volunteer programmes in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it.or call (029) 2048 5722.


Working Together for Service Delivery

Wednesday 4th July from 10am to 4pm

This course aims to provide participants with the tools and knowledge to make informed decisions about whether and how to work with other third sector organisations to deliver services. Third sector organisations are increasingly being encouraged to work more collaboratively and form consortia.  But working across organisational boundaries can bring difficulties and risks.  This training course aims to explore the opportunities offered by working with partners, and to help organisations understand some of the key principles and practical considerations, such as choosing an appropriate structure and developing written agreements.

At the end of the course, participants will be able to:

  • Understand the benefits and obstacles of joint working
  • Identify some of the key practical considerations for joint working
  • Assess the merits of different consortium structures

Ideal for: staff and trustees of third sector organisations who are exploring whether to work with partner organisations.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Gift Aid Registration

Tuesday 10th July from 9.30am to 1.30pm

This course aims to provide practical information for participants so that they are able to understand the benefits of income they could generate from Gift Aid and how to go about registering for and claiming Gift Aid on donations. Gift Aid enables charities to reclaim the tax paid on donations from individuals – for every pound your organisation is given you can claim an additional 25 pence from HM Revenue and Customs (HMRC). By building this option into your fundraising strategy you can generate higher levels of unrestricted funding for your organisation. This workshop will look at the process of registering for and claiming Gift Aid in five simple steps, and it will also cover recent changes.

By the end of this course, participants will be able to:

  • Register with HM Revenue and Customs to claim Gift Aid
  • Get Gift Aid declarations from your donors
  • Keep appropriate records
  • Make a claim for Gift Aid
  • Promote Gift Aid
  • Ensure you comply with relevant legislation and best practice
  • Know where to go for further information, help and advice

Ideal for: those not already registered with HMRC to claim Gift Aid, but may also be useful to those already registered but who want to ensure that they are claiming on everything to which they are entitled.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


First Aid: Emergency Life Support   FULLY BOOKED

Thursday 12th July from 9.30am to 1.45pm

Delivered in partnership with St John’s Ambulance.

The course covers:

  • Bleeding – Severe
  • Chest pains
  • Choking
  • Communication and casualty care
  • Primary Survey
  • Resuscitation
  • Unconscious casualty
  • Shock

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.

*This training costs £15pp, unless you're eligible for free training*


Planning and Writing Successful Funding Bids

Tuesday 17th July from 10am to 4pm

The aim of this course is to provide participants with an opportunity to master new techniques to develop and write successful funding bids. The funding environment is becoming more and more competitive with most funders receiving thousands of requests for support each year. It is therefore vital that your funding bids stand out from the crowd! This training course will help you learn how to improve your funding bids by adopting a structured approach to the planning and writing of your future applications.

By the end of the course, participants will be able to:

  • understand the current funding climate in Wales and its impact on funders
  • review their current approach of developing a bid
  • apply new tools and techniques to give their bids a winning ‘edge’
  • understand and meet the expectations of funders

Ideal for: This course is suitable for those with little to no experience in bid writing.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


 Techniques for Managing Challenging Situations

Thursday 13th September from 10am to 4pm

The course aims to provide participants with tools and approaches to positively resolve conflict situations in the work place. This course will help you to manage conflict at work and learn new behaviours and strategies to help resolve conflict situations.

By the end of the session, participants will be able to:

  • recognise when and why conflict occurs
  • explore the dangers and opportunities in conflict situations and identify our personal responses to conflict
  • understand the importance of effective communication skills and techniques for behaving assertively
  • develop strategies for successful conflict resolution

Ideal for: Trustees, board members, committee members and staff of voluntary organisations in Wales

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Budgeting for Projects

Tuesday 18th September from 9.30am to 1.30pm

The aim of the course is to provide participants with the knowledge, skills and confidence to manage a budget for the duration of their project.  It will teach you how to monitor the project’s budget at different points in time to support and inform the management and finance team, and Board members in decision making. You will also practice reporting back on how you have spent the funds against the planned budget. 

By the end of the course, participants will be able to:

  • plan a budget based on a project specification
  • prepare a budget for the duration of their project
  • monitor the budget to evaluate performance and support decision making
  • report back to the funder based on their budget

Ideal for: those with little to no experience in managing or monitoring a budget. You could be a trustee needing to evaluate your organisation’s budget sheet; or a staff/volunteer looking to develop your skills and confidence in a current or new role.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Governing your Organisation

Tuesday 25th September from 10am to 4pm

This course aims to enable participants to understand good governance and the systems by which organisations are run. Governance is the systems and processes which ensure the overall direction, effectiveness, supervision and accountability of your organisation – it is crucial for the effective management of any third sector organisation.

On this course you will explore the principles of good governance, consider how your organisation measures up to them, and explore the systems and the codes of practice you need to put in place to demonstrate you are a good and effective voluntary organisation.

By the end of the session, participants will:

  • explore the concept and principles of governance
  • understand the purpose and uses of your ‘governing instrument’ (your constitution or rules)
  • understand the difference between governance and management
  • have an overview of good practice in trustee recruitment
  • have considered the Trustee’s relationship with paid staff including the Chief Officer
  • explore the importance of Nolan principles and Trustee codes of conduct
  • understand the roles of Sub-committees and executive committees
  • understand the role of AGMs and other membership meetings

Ideal for: Trustees, potential trustees and staff working with them

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Annual Return

Thursday 27th September from 10am to 4pm

During this course participants will:

  • Understand the concept of financial management and controls
  • Be able to implement simple management techniques and controls within their organisation
  • Be able to produce appropriate reports for their governing body
  • Feel confident in ensuring their organisation works to good practice standards
  • Know where to go for further information and support.

Book online

Alternatively, email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on (029) 2048 5722.


Price of training (unless indicated otherwise):

C3SC or CVC organisational member with annual income below £25,000: FREE

C3SC or CVC organisational member with annual income of £25,000 or above: £20 half day; £40 full day

Individual member: £20 half day; £40 full day

Non-member voluntary organisation: £40 half day; £80 full day

Statutory organisation: £60 half day; £120 full day

* C3SC charges a fee for courses delivered by an external training provider to enable us to cover our costs.

Please note: there will be a standard charge of £20 for any cancellations made less than 5 working days before the course date. Cancellations made within 3 working days of the course will incur the full charge (or a minimum of £20). Participants who have booked but do not attend a training course without first notifying C3SC will also incur the full charge. See above for details of fees.


To book your place, please complete the online training booking form or download a booking form from the website. Alternatively, call us on (029) 2048 5722 or email This email address is being protected from spambots. You need JavaScript enabled to view it. - please have your C3SC membership number at hand when you contact us.

C3SC can also offer bespoke training. Please get in touch to find out more.


Is your organisation looking for current funding opportunities? Then visit our popular page at www.c3sc.org.uk/support/funding/current-funding


Safeguarding training (run by Cardiff Council)

- email SCWDP at Cardiff Council at This email address is being protected from spambots. You need JavaScript enabled to view it. or call 029 2087 1111