Riverside Advice offers confidential, free, impartial, independent advice on:

- Welfare benefits

- Appeals and tribunals

- Debt advice

- Housing advice

- Fuel debt


Riverside Advice is funded by the Legal Aid Agency, Cardiff Council, Cardiff & Vale University Health Board, British Gas Energy Trust, Baring Foundation, British Legion, Lloyds TSB, Multiple Sclerosis Society, Money Savings Expert and Energy Savings Trust.


For further information or to make an appointment:

Tel:  (029) 2034 1577




People still don't realise that carbon monoxide (CO) is a colourless, odourless highly toxic gas that is produced by the incomplete combustion of any hydrocarbon fuel e.g. coal, charcoal, wood, oil, petrol, diesel, natural gas or liquid petroleum gas. They believe CO is only produced by the incomplete combustion of  just "natural gas" and if they don't use natural gas they are safe. This just isn't true. 

Most people also believe that you either die or make a full recovery from carbon monoxide. This isn't true as many of those poisoned by just low levels of carbon monoxide can go on to develop long term chronic health problems. A group of people poisoned by carbon monoxide can be found here: http://covictim.org/tiki-index.php?page=COAwarenessWeek2010 You may need to cut and past this link into the subject heading. Then click on the House of Lords link to hear what they have to say. Anyone with a interest in their own neighbourhood, people, families, health and/or the safety of others can to do much more to help prevent people being injured or falling victim to this silent killer.

The charity CO-Awareness's posters now carry both the Association of Ambulance Chief Executives (AACE) http://aace.org.uk/the-aace-supports-carbon-monoxide-awareness/ and National Ambulance Resilience Unit (NARU) http://naru.org.uk/naru-supports-carbon-monoxide-awareness/ The Chief Fire Officer Association's (CFOA) website also has the charity CO-Awareness's posters/leaflets:http://www.cfoa.org.uk/12803 The charity's leaflets/posters can be downloaded from any of the three website's above to any website should anyone wish to help raise awareness about the dangers of this silent killer. 

The charity CO-Awareness should have a new website for Carbon Monoxide Awareness Week. However you can still find info under the useful docs heading on the charity's website at www.covictim.org  and you can still download the charity's "Carbon Monoxide Android Phone App" from there. It's a very handy app to have for students leaving home and heading to university for the first time or anyone making home visits. 

The charity's 8th National Carbon Monoxide Awareness Week starts Monday 18th November 2013. However for the first time in eight years the charity finds it's unable to visit Wales, Scotland, Ireland or any other area in England due to lack of funding or donations etc. Therefore for the first time in over eight years the charity urgently needs the support of those who care about the health and safety of their customers, those living and working in their own community.

Please pledge your support and help raise awareness about the dangers of this silent killer to those living/working in your neighbourhood before they become the next victim of this silent killer. 

Please don't forget to add Monday 18th November to your diary and do all you can to help this very small charity raise awareness about the danger of this silent killer to those living/working in your neighbourhood.

Please don't let someone you love/know or someone living in YOUR neighbourhood fall victim to this silent killer. 

Tackle the hidden gaps and unlock your workforce’s full potential

Research on the Welsh workforce indicates that some of your employees may well be struggling with essential skills such as reading, writing, IT or using numbers at work. These hidden skill gaps hold them back as individuals, and may be holding your business back too.
There’s now free training from highly-experienced tutors designed to tackle this problem. It will improve your team’s overall performance and will boost their motivation and confidence. The Essential Skills in the Workplace programme takes the hassle or embarassment out of identifying these gaps and delivers tailor-made training to meet your business needs such as:

• using IT effectively and accurately;
• following procedures confidently;
• understanding written, as well as, verbal instructions clearly;
• taking and communicating messages accurately;
• participating fully in company activities.


This valuable training is delivered where and when it suits your business best.


Find out more about Essential Skills in the Workplace at www.wales.gov.uk/essentialskills or call 0845 60 661 60 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

The Essential Skills in the Workplace programme is part-funded by the European Social Fund through the Welsh Government.

Cardiff and Vale College is running a course to help people who need support with essential/basic skills and those who are looking to improve their skills for employability.

The course will help people:
• gain confidence
• improve communication and interpersonal skills
• learn new interview techniques
• update their computer skills
• browse the internet for jobs
• write a successful CV
• fill out an application form


This course runs one day a week for 12 weeks, from 10am - 3pm and is suitable for those with GCSE grades C or below.

For further details about the course, call Cardiff and Vale College on (029) 2022 7472 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Age Concern Cardiff and the Vale of Glamorgan, celebrates 40 years of delivering services across the two counties and from 1st October 2013 the new operating title is Age Connects Cardiff and the Vale.

The organisation will continue to deliver its services locally so please be reassured that the change of name will not affect the services people receive. The reason for the name change is to differentiate the charity from Age UK and Age Cymru. Age Connects Cardiff and the Vale receives no support or money from Age UK or Age Cymru and is a local charity serving older people, connecting people and communities.

Demand on Age Connects Cardiff and the Vale's services continues to grow year on year. Reduction in funding from the public sector means the charity needs to work smarter and more effectively.

Age Connects Cardiff and the Vale has made a commitment that volunteering should remain at the heart of what they do. They need to ensure that volunteers have a good experience of working with the charity.

The charity needs to increase its income and develop new ways of generating income. By promoting Age Connects Cardiff and the Vale you can help to ensure the charity is recognised for the work it does locally.