What is Cardiff Health, Social Care and Wellbeing Network?

Established in 1999, the Network is a collective group of over 300 members who work in health, social care and wellbeing in Cardiff.

The Network:

  • Presents a collective voice from the third sector, and facilitates and encourages involvement in joint planning groups;
  • Influences local, regional and national policy by responding to consultations;
  • Co-ordinates and maintains communication channels between the voluntary and statutory sector;
  • Identifies gaps in provision;
  • Responds to unmet needs;
  • Campaigns/lobbies for better, integrated services.

Membership of the Network is open to individuals working in third sector organisations whose area of benefit is Cardiff. This can include national or regional voluntary organisations' projects or offices if they are based in Cardiff.

Events and meetings

Cardiff Health, Social Care and Wellbeing Network meetings

The dates for the Cardiff Health, Social Care and Wellbeing Network meetings for 2019/20 are:

- 3 March 2020
- 3 June 2020

The next Network meeting will be taking place at Baltic House, from 9.30am on the 3 March 2020.

To book to attend the Network event on the 3 March 2020 please email This email address is being protected from spambots. You need JavaScript enabled to view it.


If there are any agenda items you would like to be discussed at any future network meetings, please let This email address is being protected from spambots. You need JavaScript enabled to view it. know.  Suggestions received already include: Cooperation and collaboration; How to influence the political process; What ACE reports will mean in practice; Disguised disability discrimination in employment and lack of employment opportunities and support for people with disabilities in Wales; Welsh Language/Context and Active Offer Principle; Risk Assessment; and the Impact of the EU referendum.

Social Services and Wellbeing (Wales) Act 2014

Social Care Wales - Hub Resources

Social Care Wales - Regulation and Inspection of Social Care (Wales) Act 2016 

Welsh Government- Plan for Health and Social Care: A Healthier Wales

Future Generations Commissioner - Wellbeing of Future Generations (Wales) Act 2015

Wales Safeguarding Procedures 

C3SC briefing


Press release

Analysis of C3SC Consultation responses:

Analysis of C3SC consultation response: Health, Social Care and Sport Committee Inquiry into Primary Care: Clusters February 2017

Analysis of C3SC consultation response: Welsh Government Improving Local Bus Services in Wales May 2017

Analysis of C3SC consultation response: The Parliamentary Review of Health and Social Care April 2017

A-Z Carers' Directory   Updated in 2018Carers Directory 2016 updated version

In January 2010, the ‘Carers Strategies (Wales) Measure 2010’ came into force and places a duty on all health boards to create a Carers’ Information and Communication Strategy that will demonstrate how they will support carers.
Joint work was undertaken by Cardiff and the Vale University Health Board (UHB) in developing their strategy, in partnership with local authorities, C3SC, VCVS and the third sector. The strategy has now been submitted to Welsh Government for approval.
The working group has maintained its structure in order to deliver key pieces of work that will offer benefits to carers. This includes a Cardiff and Vale Carers’ Handbook, training and learning resources for staff from statutory agencies and the third sector, and the Cardiff and Vale A-Z Carers’ Directory.

This Directory offers a collated reference book of third sector and statutory services that carers can access for support.

If you are a carer or a carer service provider and would like to contact the Cardiff and Vale Health Board, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

download a PDF of the directory here.


News and Other info: 


Voulnteering to support others   spoorting other



Event for family carers for March 2020  Connected Carers Events

Minimum alcohol price set in Wales for 2 March 2020 https://www.bbc.co.uk/news/uk-wales-politics-50068865

Chat Health: When a young person texts 07520 615 718 they will connect to a School Nurse where they can obtain confidential advice, information and support. The service is active Monday to Friday and out of hours there will be a bounce-back messaging system offering a range of contact details for other organisations. 

Cardiff and Vale UHB are the first in Wales to offer the service which is widely used across England.

Chat Health is an additional service to the weekly School Nurse Drop-ins, which are currently being reviewed to ensure that staff are fully equipped to support emotional and mental health issues.


chat help chat help cym



Helpforce Cymru: Please see a summary of current activities of Helpforce Cymru for information

Integrated Autism Service: The ASD national team at the WLGA have published new Supporting Guidance for the Integrated Autism Service

New Community Food and Nutrition Skills Course dates are available. 

Cardiff and Vale Social Value: The Cardiff and Vale Social Value Forum Progress Report 2018/19 is now available. 

Memorandum of Understanding (MOU): A new era in partnership working between the Third Sector and the Cardiff and Vale University Health Board has recently been signed, reflecting shared ambitions for improving health outcomes and a commitment to working together to deliver the UHB’s ten year strategy Shaping Our Future Wellbeing.

The UHB Framework for Working with the Third Sector and the supporting arrangements of an annual Action Plan and Steering Group, set up in 2012, have played a key role in establishing a strong relationship between the UHB and local third sector.  They have supported a joined up approach to the delivery of Shaping Our Future Wellbeing and have embedded a collaborative partnership approach into the way we work together strategically and operationally.

The mechanisms for continuing those strong relationships now need to change to reflect the ‘new’ partnership arena established via key pieces of legislation and Welsh Government policy.  In particular, this includes the roles of the Regional Partnership Board and the Public Services Boards, and the opportunities offered by the shared commitment to the wider transformation and locality agenda.

A MOU has therefore been developed to reflect this new environment, replacing the Framework for Working with the Third Sector; it provides a written statement of our joint commitments and intentions.  The Third Sector is represented in this context by C3SC and Glamorgan Voluntary Services as the local County Voluntary Councils.  The Health, Social Care and Wellbeing Networks in Cardiff and the Vale of Glamorgan were invited to comment on a draft, prior to the signing of the final MOU.  The MOU will be reviewed annually.

Welsh version available here

Cardiff and Vale Joint Commissioning Strategy has been launched. Information is available from the Learning and Disability Partnership Group page on this site. 

Health and Wellbeing Wales App: The Minister for Health and Social Services launched the new App providing easy access to a directory of services to front-line staff across Wales to support service and care provided to patients.  It has over 10,000 national and local organisations and services listed.  It is a collaboration between Welsh Government, Local Government, TSSW and the NHS in Wales.  It combines information from Dewis Cymru, Info engine and NHS Direct Wales to form a virual Directory of Service. For more information about the App please see the video that has been made as part of the launch https://youtu.be/TvgK_HTpv4Q

Cardiff and Vale Regional Workforce Partnership: Launch of webpage showing training and development opportunities for unpaid carers in Cardiff and the Vale of Glamorgan.

Primary Choice launches in Cardiff and Vale: A new campaign to help members of the public choose the right health advice in the local community has been launched by the UHB. Primary Choice aims to educate the public on the skills and expertise of the healthcare professions in the local community so they see the right person, first time  For more information please see the UHB website

Cardiff and Vale Substance Misuse Market Position Statement: Is now available, it outlines identified substance misuse needs in the region, the demand for and supply of substance misuse services, and the way in which the future service model will be developed.

Belong: Is an emotional wellbeing servicefor trans young people (12-16 for groups and 12-25 for free counselling) and is a partnership between Youth Cymru and the Amber Project. For more information see the flyer

The Royal British Legion Admiral Nurse Service: Provides support and information for carers of people with Dementia.  To be eligible either the carer or the person with dementia has to have serviced in the Armed Forces.  For more information see the leaflet.

Shaping Our Future Wellbeing strategy website

Joint Ministerial letter to Health Workforce

Children’s Commissioner report: The Children’s Commissioner has launched a report calledA Charter for Change Protecting Welsh Children from the Impact of Poverty’ It has been informed by real experiences and covers schools, access to food, public transport, accessing activities in the wider community and involvement of children in planning and other impacts arising from povery.

Cardiff and Vale Director of Services for Older People has recently been updated

Cruse Bereavement Care and Alzheimer's Society in partnership are working to address the bereavement support requirements for people with dementia and their carers, family members and other people close to them following  a bereavement in Wales. Cruse bereavement care can provide up to six sessions of bereavement support via Face to Face, group, telephone or email ,free of charge to bereaved clients.  For more information please visit   https://www.cruse.org.uk/wales/dementia#leaflet

Poor hospital discharge process puts patients 'at risk'

A Healthier Wales: our Plan for Health and Social Care. The Welsh Government have released the plan in response to the Parliamentary Review Report on Health and Social Care in Wales. The plan outlines major changes to the way NHS and social care is organised in the future, bringing more care closer to home, with less reliance on hospitals.

The Outcome of the Consultation on the Major Trauma Network is now available

The Cardiff and Vale UHB have launched the new person-centred toolkit new person-centred toolkit, for people with a dementia or cognitive impairment.

Keep Safe Cymru Card: South Wales Police, Learning Disabilities Services and Mencap Cymru, have jointly developed a Keep Safe Card Scheme for anyone in the South Wales force area with a Learning Disability, Mental Health or Dementia and communication need.  For more information about the card and how to access visit: https://www.south-wales.police.uk/en/contact-us/keep-safe-cymru-card/

Keep Safe Cymru Card for Veterans: South Wales Police have developed a Keep Safe Card Scheme for Veterans who live in the South Wales Police Force area to support Veterans who suffer a Disability, PTSD, Mental Ill Health or Dementia. For more information about the card and how to access please see: https://www.south-wales.police.uk/en/contact-us/keep-safe-cymru-card-for-veterans/

Carers Engagement – The Carers Trust carried out carer engagement from November 2016 to March 2017, they have produced a short two-page document to highlight what they found out.

A flyer on the Cardiff and Vale University Hospital Board’s information centres at UHW, UHL and Barry Hospital is available here.

Read 'All in the mind - meeting the challenge of alcohol-related brain injury', by Alcohol Concern.

Cardiff People First talks about cervical screening.

Visit the Ageing Well in Wales Resource Hub where you will find useful guides and toolkits to use in your work or community to help make Wales a good place to grow older in for everyone.

The Population Needs Assessment has now been published. You can also read the Cardiff and Vale Regional Partnership Board Annual Review for 2016/17 here.

The Children's Commissioner for Wales has created an intergenerational resource with the Older People’s Commissioner that aims to encourage schools and groups of older people to establish Intergenerational groups - find out more at https://www.childcomwales.org.uk/our-work/resources/intergenerational-resource/

AGENDA: A Young People’s Guide to Making Positive Relationships Matter is an online tool-kit produced with young people for young people. It aims to support young people to safely and creatively raise awareness of gender inequalities, sexual harassment and violence in schools and communities. Agenda showcases examples of the work young people are already doing in order to inspire and support others to speak out about what matters to them. It includes a wide range of activities and resources. Issues covered include: addressing gender discrimination, consent, LGBT+ rights, bullying, street harassment, FGM, sexual exploitation, relationship violence and many more. *AGENDA is available in English and Welsh. The guide and supporting resources are free to download at www.agenda.wales

The Older People’s Commissioner for Wales and the Office of the Public Guardian have worked in partnership to develop an easy guide to Lasting Powers of Attorney (LPA). The guide is intended to help people across England and Wales to better understand the importance of having a LPA to manage their finances, health and welfare. Read more and download the easy guide to lasting powers of attourney.

Read Cardiff Council Children's Services and Signs of Safety: Information for Families and Professionals.

Introducing you to Shine Cymru - Spina bifida, Hydrocephalus Information, Networking, Equality

Welsh Ambulance Services NHS Trust has developed a Pre-Hospital Communication Guide that is available as an App.

Talking Future Generations Report - Following 100+ events across Wales to increase awareness of the implications and requirements of the Wellbeing of Future Generations (Wales) Act, the Future Generations Commissioner Wales has produced a summary report of the issues raised by those who attended. The report, entitled 'Talking Future Generations: the story so far' gives an overview of the priority areas the Commissioner is seeking to focus on. If you would like to share your comments about the report or the priorities outlined please email the Commissioner's office direct at This email address is being protected from spambots. You need JavaScript enabled to view it.

Find out about Entry to Drug and Alcohol Services (E-DAS).

Have you heard of the Carers' Emergency Card and Contingency Plan Scheme?

Have you heard of the National Exercise Referral Scheme?

You will find the Cardiff and the Vale Parents’ Federation ‘Where You Stand’ information guide at www.whereyoustand.org


Briefings following external events and meetings

The Health and Social Care Facilitators attend a range of different meetings and events, following some of these they produce briefings for the third sector.

Useful links




To find out more:

To find out how you can become a member of the Cardiff Health, Social Care and Wellbeing Network, or for any other information, please contact Sarah Capstick by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or calling her on (029) 2048 5722.


Children’s Commissioner report: The Children’s Commissioner has launched a report called ‘A Charter for Change Protecting Welsh Children from the Impact of Poverty’ It has been informed by real experiences and covers schools, access to food, public transport, accessing activities in the wider community and involvement of children in planning and other impacts arising from povery.