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C3SC Training: Techniques for Managing Challenging Situations

13th September 2018 @ 10:00 am - 4:00 pm

The course aims to provide participants with tools and approaches to positively resolve conflict situations in the work place. This course will help you to manage conflict at work and learn new behaviours and strategies to help resolve conflict situations.

By the end of the session, participants will be able to:

  • recognise when and why conflict occurs
  • explore the dangers and opportunities in conflict situations and identify our personal responses to conflict
  • understand the importance of effective communication skills and techniques for behaving assertively
  • develop strategies for successful conflict resolution

Ideal for: Trustees, board members, committee members and staff of voluntary organisations in Wales

Book online

Alternatively, email [email protected] or call us on (029) 2048 5722.

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Details

Date:
13th September 2018
Time:
10:00 am - 4:00 pm
Event Category:

Venue

C3SC Office, Third Floor, Baltic House, Mount Stuart Square, Cardiff, CF10 5FH
C3SC Office, Third Floor, Baltic House, Mount Stuart Square, Cardiff, CF10 5FH+ Google Map
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